Who We Are
BARE International is a global leader in Customer Experience Research and Mystery Shopping, trusted by Fortune 500 companies and high-growth businesses across 150+ countries. With over 40 years of global expertise and a strong local presence in the Philippines, we deliver data-driven insights that empower organizations to transform their customer and employee experiences.

What We Do
We design and execute customized CX programs that support strategic decision-making, training optimization, and operational performance. Our core services include:
• Mystery Shopping (In-person, Phone, Online)
• Customer Satisfaction Surveys
• Brand Standards & Compliance Audits
• Market Research & Competitive Benchmarking
• Employee Engagement Measurement
• Reputation Monitoring & Social Listening
• Video & Audio Mystery Evaluations
Each engagement is supported by our 500,000+ global evaluators, multilingual capabilities, and a robust analytics platform.

Value to Talent Development & L&D Teams
At the intersection of CX and learning & development, BARE equips HR and L&D professionals with real-world feedback, helping to:
• Refine training programs based on live service data
• Identify skill gaps through frontline interaction assessments
• Track progress of learning interventions over time
• Align internal service culture with external brand experience

Ready to Elevate Your Customer Experience & Training Impact?
Connect with us today to explore how we can work together to optimize performance and foster lasting customer loyalty.