WHAT DOES IT TAKE TO BE A LEADER?

Connie Carag-Vergara
Fil-Estate Group of Companies
Presenter 

Curriculum Vitae

Connie Carag-Vergara is currently the Vice-President for Training & Development for the Fil-Estate Group of Companies.  Prior to that, she was the Head of Customer Service, dealing primarily with customer service recovery.  She had also been the TQM Director for Fil-Estate Realty Corporation.  Incidentally, she is also trained facilitator of the 7 Habits of Highly Effective People for the Fil-Estate Group.  Connie is also a licensed instructor of Dale Carnegie’s Leadership Training for Managers.  Her teaching and training competence are in developing leadership and management skills in the areas of human relations, planning, organizing, directing, delegation, decision-making, coaching and customer satisfaction.  She has designed and conducted sales training and ales management programs, product knowledge clinics, train-the-trainers workshops, management development programs, and teambuilding courses.  She also provides training services, both indoor and outdoor, to various industries and organizations. 

Description of the Talk

Corporations, since time immemorial, have always been on the lookout for effective leaders at levels of the organization.  That is why, corporations are willing to pay the price for strong leaders, even going to the extent of printing of pirating when the “bench is shallow”. “What Does It Take to Be a Leader?” focuses on some of the key principles of effective leadership, particularly the soft skills related to Leadership effectivity.  It does not only focus on practices in one particular company or industry but on the experiences of various learners across different industries.  Just as importantly, this presentation ties up our roles and responsibilities as Trainers in helping develop leadership in our organization.